B&Q Preston Brook Customer Service Home Delivery Driver Job at Wincanton

Wincanton Runcorn

  • Provide a professional driving service and meet and exceed expectations of our customers
  • Ensure the customer promptly receives their deliveries in excellent condition every time.
  • Engage and build a rapport with customers, ensuring a consistent positive message, dealing with queries in a polite and effective manner by phone and face to face
  • Accurate and efficient completion of the delivery of stock to customer’s room of choice in a safe and efficient manner.
  • Ensure correct and accurate completion of documentation in line with customer, legislative and company policies and procedures
  • Responsible for the Health and Safety of themselves and others, completion of dynamic risk assessments, adhering to safe working practices and the Health & Safety at Work Act, including accident, incident and damage reporting
  • Ensuring compliance with Transport driving regulations and working time regulations
  • Attending any relevant training as required to ensure you remain fully equipped to perform your role effectively and to assist in the development of continuous improvement
  • To deliver customer’s product to the room of choice in a safe and efficient manner.
  • Undertake dynamic risk assessments throughout the whole delivery process, ensuring the safety of Customer Home Delivery Team, the public and the customer.
  • Ensure all daily vehicle and equipment checks are undertaken ensuring defects are immediately reported.

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.



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