This is a great opportunity to join a successful, high performing Digital Team, in an ambitious Council that is always striving to move forward. Our Digital Services Team have transformed the way we deliver our services and are reflecting the new ways of working with the use of Digital, Data and Technology.

We are looking for a success focused and hands on technical leader responsible for leading a high performing team of integration experts responsible for the continual improvement, innovation and support of the council’s entire catalogue of services and applications across the council maintaining and striving for the best services possible to our customers, residents and businesses.

The Role:

As Corporate Systems Lead you will be accountable for managing the area of technical integration within our entire business systems corporate portfolio having an overarching responsibility for the day to day operational management of the Council's infrastructure and applications.

This is a hands-on role and the post holder will be expected to be comfortable undertaking technical activities as part of the team including performing complex upgrades and supporting integrations across the estate.

Although the role is guided by the desired outcomes from our Digital Strategy, the role requires a person who is able work on their own initiative, with a passion for proactive and innovative work patterns. The postholder will be able to influence the organisation, customers, suppliers, partners and peers on the contribution of their own specialism, performing an extensive range and variety of complex technical and/or professional work activities, and advises on the available standards, methods, tools and applications.

Key Accountabilities:

The successful applicant will be expected to:

• Have oversight of multiple competing activities, often within demanding deadlines, with a range of complexities that impact the delivery of services to the whole Council.
• Build and implement relevant strategies to support the delivery of Digital Services both within the council and the wider borough.
• Plan, organise and control the mid-term (annual) objectives for their team/members
• Communicate to a wide variety of stakeholders including Councillors and Directors able to inform and influence key technical decisions.
• Lead in a fast-paced change environment working within formal service, change and project methodologies Prince2, Itil, Togaf.
• Analyse and evaluate situations, with input from senior colleagues, creating what-if scenarios, reasoning based on the information, experience and knowledge to arrive at one or more options, and draw effective conclusions, upon which to provide decisions at an operational day-to-day level.
• In the absence of the Senior Business Apps Manager this role will be required to deputise and act as the primary escalation point and communication channel to/from all other Digital Services teams. This service may be provided 24 x 7 x 365. As such, there may be times when the post holder is required to be available out of hours, including weekends.
• Ensure that corporate/departmental people practices are understood and implemented within your service
• Monitor and evaluate your team’s performance and recommend areas for improvement based on evidence. Coaching and supporting staff to develop their skills in alignment with the needs of the business
• Collaborate constructively with partner organisations and other stakeholders including internal services and colleagues
• Build a culture of trust in your team based around transparency and knowledge sharing

Essential Skills/Experience

• Strong technical work back ground with at least 5 years Application Integration experience
• Leading a team of Senior Applications Integration Engineers and DBA with the ability to engage, coach and motivate teams and set clear targets and expectations
• Experience in implementation and support of IT systems on leading Cloud platforms preferably Azure with relevant certification
• Detailed understanding of Infrastructure, network, database, security and IAM for cloud-based solutions
• Hands on experience in performing critical system upgrades
• Knowledge of server-side technologies (i.e. ASP and JSP)
• Customer relations and Stakeholder management
• Good English literacy (written, and verbal for customer facing roles) and numeracy skills

Desirable

• Digital Services Service Support and Delivery Management
• SQL database and coding experience (MySQL or MSSQL)
• Powershell experience

About you: we are passionate about placing our customer at the heart of everything we do, and our residents deserve exceptional customer experience from the Council. We would like you to hold that principle, be bold and enthusiastic. You will be someone who has exceptional experience and understanding of change in a complex organisation, and has excellent communication skills,

Annual Salary is up to £60,000 pa

Contact Details -

If you would like to know more about the role, please contact Joseph Wink on Joseph.Wink@enfield.gov.uk for an informal discussion or to arrange a visit to the team

If you have any difficulties accessing this information, please contact Claire Turner on 0208 132 1024 or claire.turner@enfield.gov.uk

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.

Why it's great to work for Enfield Council:

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax-free bikes for work.
• 1 month paid sabbatical for Children’s Social Workers

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application.