Divisional General Manager (Family Health) Job at Nottingham University Hospitals NHS Trust
NHS AfC: Band 9
Job overview
This is an exciting opportunity for an outstanding Divisional General Manager (Family Health) to join Nottingham University Hospitals Trust (NUH).
NUH comprises 18,300+ staff, 1,700 beds across 3 main sites, and a budget of £1billion+ and is of the largest employers in Nottinghamshire, contributing significantly to our local economy. Most staff are based at Queens Medical Centre (QMC), the City Hospital or Ropewalk House while others work directly with community partners.
NUH is the district general hospital for 2.5m city and county residents and those in its surrounding communities, and provides specialist services for 4.5m people across the East Midlands and a handful of nationally-commissioned services. We play a pivotal role in supporting our local population’s health and wellbeing and have a national and international reputation for clinical care and associated research.
We are seeking a Divisional General Manager who can evidence delivery and demonstrate how they lead. The post-holder will work alongside clinical leaders and system partners to drive real improvements. We are building a culture of inclusivity where everyone feels valued and our teams are empowered to deliver the best possible patient care. The post-holder will be fully supported to progress their skills, experience and professional development.
Main duties of the job
Working with the Divisional Leadership Team, the Divisional General Manager will provide high-level operational and strategic leadership for the Division to ensure that all operational performance targets, including waiting lists, finance, workforce and service improvement targets, are achieved. They will work with the Trust Executive and other Divisional teams to ensure optimal performance, service integration and contribute to the development of services in their Division, and, where appropriate, the wider Nottinghamshire health and social care system.
Working for our organisation
Our values are crucial to the developing strength of our culture, and we will be looking for someone who demonstrates a similar depth of value-set. You should have values aligned to providing the highest quality and caring service to both our patients and staff. You will be a part of our culture of inclusivity where everyone feels valued, and our teams are empowered to deliver the best possible patient care.
We value and promote diversity and are committed to equality of opportunity for all and appointments made on merit. We particularly welcome applications from women, people from local black, Asian and minority ethnic communities, and people with disabilities and/or long-term health conditions.
Detailed job description and main responsibilities
Patients
To support the Divisional Director in discussions with commissioners, leading the service planning process.
To manage all services and lead service planning across the Division taking responsibility for the overall achievement of performance, quality, finance and workforce KPIs, working in partnership with other members of the Divisional Leadership team to ensure the best clinical outcomes and patient experience.
To work collaboratively with other Divisions to support the improvement of patient pathways.
To work with clinicians to ensure that professional staff have an opportunity to influence the management, planning of and development of services in the Division.
Leadership
As part of the Divisional leadership team to provide inspirational leadership so that all staff in the Division are engaged and motivated to provide safe and effective patient care. Make provision for succession planning and development to support others to develop.
As part of the divisional leadership team to foster a culture that promotes openness and where people have the confidence to speak up and ensuring that communication mechanisms are operating effectively in the Division.
To foster a climate of innovation and improvement for all services in the Division, including encouraging staff to identify further opportunities for improvement.
To lead the development of the strategic and annual operating plan for the Division’s services, ensuring it is consistent with the aims and objectives of the Trust and to ensure that the plans fully reflect the service needs of the Division.
Performance
To achieve and sustain all constitutional waiting time targets and patient standards, through creating developing and patient centred services. To monitor performance of such.
To lead the Division’s achievement of the financial control target and a sustainable financial efficiency programme which engages all Divisional staff.
To deliver a balanced budget, taking action to address underperformance and ensuring financial resources are effectively managed and using analysis of financial information to ensure appropriate allocation of resources for each service.
Lead on modernisation/transformational projects including service re-design and any associated workforce change requirements
Develop and maintain robust performance management systems to ensure that each specialty delivers on it patient and workforce targets, holding others to account for the delivery of targets for quality, patient care, service delivery and risk.
To monitor delivery of all service improvement projects in the Division.
To be responsible for daily operational management of the Division, including performance, quality, finance and workforce KPIs.
To ensure the right systems and processes are in place to monitor performance and to monitor quality, service delivery and risk, completing risk assessments, as appropriate.
To formulate business cases for service and capital development and to lead the division’s capital expenditure plans
Staffing
To ensure levels of staff engagement are maximised and that staff survey results are acknowledged and acted upon.
To ensure that all staff undertake the prescribed Trust induction programme and to undergo appropriate refresher training.
To ensure that line managers adhere to HR policies and performance indicators.
To undertake regular reviews of staffing levels in the Division to ensure that the right number of staff with the right skills are in place to deliver current and predicted future activity.
To write business cases or workforce change papers to implement any shifts in staff demand.
To complete the Division’s workforce planning and training needs documentation
Trustwide
To ensure compliance with Trust HR policies and processes, including recruitment, performance management and training for their team.
To support the investigation of complaints and incidents within the Division and to chair hearings, as appropriate.
To lead Trustwide initiatives and projects, as required.
To participate in the Silver on-call rota.
Person specification
Training and Qualifications
Essential criteria
- Professional knowledge acquired through degree, supplemented by specialist training to doctorate or equivalent level, management qualification or equivalent experience.
- Extensive knowledge of the NHS in the acute sector with up to date knowledge of medical/surgical services
- Performance Management skills
Experience
Essential criteria
- Significant experience within the Healthcare sector at very senior manager level including responsibility for strategic planning and budgetary control for group of complex medical/surgical specialities
- Proven track record of achieving challenging healthcare targets
- Experience of leading and delivering significant programmes of change within an NHS setting
Communication and Relationship Skills
Essential criteria
- Excellent communications skills, written and oral
- Ability to build successful teams
- Able to work collaboratively with partner organisations
- Ability to influence and motivate staff to deliver challenging targets
- Ability to present complex data
- Proven negotiating skills
- Ability to communicate in a hostile or emotive atmosphere
- Ability to promote and market services to attract patients to NUH
Analytical and Judgement Skills
Essential criteria
- Strategic thinking
- Excellent problem solving skills using team when appropriate
- Critically analyse highly complex financial and clinical data sets and able to make appropriate judgements
- Business focused
- Sensitive to clinical and political demands
- Innovative thinker with the ability to cut through barriers to change
Planning and Organisation Skills
Essential criteria
- Exceptional organisational skills
- Proven record of pro-active performance management
- Able to work independently and on own initiative
Physical Skills
Essential criteria
- Well developed IT skills to manage and report on complex performance management information
Other requirementes specific to the role, ie ability to drive or work shifts
Essential criteria
- Able to participate in on-call rota
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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