We are looking for an Export Operative to join our current team, to assist with the smooth running of the department.

Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day.

The role of Export Operative will involve, but is not limited to, the following responsibilities

• Ensure all export shipments are collected by the correct vehicle, the documentation is in order and exported to the client`s satisfaction (air, sea & road).
• Ensure custom entries are completed correctly using the correct CPC code and the entry is scanned to the NES Folder, along with scanning all relevant Export Documents to file.
• Completion of Customs paperwork – Air, Sea & Road.
• Complete quotations for new and existing clients – Commercial and Overseas.
• Send flight details to the client by Email and ensure the foreign agent is pre-alerted with full details and copy documents.
• Ascertain the urgency of the shipment and decide the routing accordingly.
• Liaise with foreign agents on a daily basis.
• POD the foreign agent on urgent shipments to ensure delivery has been achieved.
• Ensure the NES entry is sent to the shipper with a copy of the HAWB then stored under the file reference as instructed.
• Ensure file is up-to-date, fully completed and ready for charging out. Charge files and Invoice.
• Liaise with the accounts team regarding client credit agreements and upload as instructed.
• Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Managers or Directors – which may include collections, using an RFS vehicle, as and when required.

The knowledge, skills and experience required from our Export Operative is

Essential

• Recent experience of working within an Export environment.
• Hold a full UK driving licence.
• Good knowledge of the English language, both verbal and written.
• Ability to prioritise and organise own workload to tight deadline.
• Strong communication skills: The ability to communicate effectively at all levels.
• Be a team player in the department, and with members of staff from all other departments.
• Sound knowledge of IT – including Word, Excel and outlook.

Desirable

• Experience in a recent Export Operative position.
• Experience of Boxtop and/or eCustoms (training can be provided).
• Knowledge of the local area.

Due to the nature of the role, there are also a number of compulsory checks that must be carried out

• A criminal record check – basic disclosure, carried out by the Disclosure & Barring Service.
• A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
• A driving licence check.