Front of House Receptionist Job at Macklin Care Homes
We have an exciting opportunity as a Corporate Receptionist located in the heart of the City of London on the doorstep of Bank, set within a prime business location in an area that is home to many prestigious companies. This is a great opportunity for an enthusiastic, self-motivated candidate that would feel comfortable working in a busy vibrant office, providing reception services directly to our client.
The role involves providing exceptional five-star customer service; completing all guest check-in procedures and services to ensure guests experience a memorable visit and home feeling. Great opportunity for someone with strong passion for customer engagement.
Situated near Bank/Moorgate tube stations.
This is a Monday to Friday role with shifts 08:30-17:30 (Inclusive of an unpaid daily lunch hour).
Salary £31,000 pa
About the role
Responsibilities –
Greet all visitors promptly, liaising with the ground floor reception.Support the client with key administrative tasks as required.
Take ownership in decisions and feel confidence in their ability to do so.
Being positive, proactive, can-do attitude and show total commitment to the role.
Manage the switchboard and the meeting rooms.
‘What OC are made of’
- ‘We Care about You’ – Employee satisfaction and happiness is at the heart of everything we do, and we have various initiatives in place such as an employee wellness programme, Perkbox, Mental health first aid training among others.
- ‘We Invest in You’ – We offer Bespoke learning and development and career progression opportunities thorough our Learning Academy, as well as qualifications through our apprenticeships scheme.
- ‘We are One’ – We are a diverse and inclusive company and are proud to have over 45 different nationalities working with us. If you join OC, you become a member of the OC Family where we value teamwork.
- ‘We Appreciate You’ – We have reward and recognition schemes, The OC Spotlight Awards, long service awards and social events all in place to reward the success of our people.
- ‘We Give Back’ – Giving back is a key part of our business plan. We support charities throughout the year in fundraising, we offer volunteering days which not only enriches our team members but also helps our communities in need. We also encourage social mobility by partnering with organisations that help people get into the corporate world.
What you will need
Required criteria
- customer service
Professional skills you’ll need for this job opportunity
Reception skills
Office Concierge
We provide reception, lifestyle, events and security services. OC delivers truly memorable guests experiences – we bring our clients spaces to life
We help our clients deliver unique and engaging experiences for occupiers, residents and their visitors. Our people are dedicated to delivering memorable world-class experiences, every day. Fostering a sense of community is now fundamental to the customer experience, and we know how to make every interaction special. Our people are the first touch point representing our clients and are dedicated to turning visitors into brand advocates. Every space is unique, so we tailor our service style, look and operation to your exact requirements. We have an outstanding track record in collaborating with multiple stakeholders, service providers and managing agents.
We Are a People Business We recognise that it is our people who bring our brand to life. Our business is structured to find and nurture anyone looking for their next career step in customer service. Whether you feel you would be best suited in a steady Monday to Friday office role, planning and delivering exciting events, or perhaps looking after residents’ needs in a luxury apartment building, OC has a huge array of opportunities. We celebrate personality and passion, just as much as previous work experience. With roles ranging from entry level to experienced managers, we welcome all applications.
Our benefits
Vacation/Paid time off
Paid sick days
Retirement plan and/or pension
Office perks
Employee development programs
Opportunity to travel
Long service recognition
Perks Card
Work With Charities
Social Opportunities
Employee of the Month
Employee Recognition Scheme
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