Head of Strategic Insights

• Department: Strategy Team
• Permanent Role
• Flexible location: Manchester Airport, Stansted Airport, East Midlands Airport or London
• Competitive salary plus 11% pension contribution
• We are proud to be a diverse employer, and we welcome candidates from all backgrounds
• This role offers the opportunity to work for the largest Airport Group in the country, on unique projects, transforming the future of our airports

About us:

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

The safety of our customers is at the heart of everything we do, and every colleague has a unique opportunity to contribute as we help families, businesses and cargo connect around the world.

We are ambitious for our airports, investing in the infrastructure our airports need to grow beyond pre-pandemic levels over the coming years. We are always on the lookout for new ways we can add value for customers as they travel, as well as seeking opportunities to work smarter and collaborate more.

Our people feel proud of the work they do to make our airports successful and the growth they bring to the surrounding communities and regions.

Join MAG and make the journey.

Learn more about MAG: https://youtu.be/Us0f97vKquk

Head of Strategic Insights Role Summary:

To lead the group’s strategic insights team providing value-creation through research, analysis and innovation. This will involve using a data driven approach to inform MAG’s aviation, commercial and wider business strategies. You will also work with the aviation and commercial teams and support them in developing and managing partners.

A day in a life of a Head of Strategic Insights:

• Consistently deliver high-quality complex streams of work from idea generation through to completion.
• Lead the development of high-quality data driven (where necessary) pitch documentation for the aviation and commercial teams, looking at opportunities within a 12-month horizon.
• Lead the internal aviation and commercial governance process (commercial decision gateways).
• Lead the in-year forecasting/budgeting, working with the Head of Strategy (responsible for the long-term forecasting), the aviation, commercial and finance teams.
• Work with the wider strategy and development directorate to carry out analysis and research to support strategic opportunities and acquisitions.
• Communicate insight clearly and concisely to C-suite and directors.
• Support in developing the careers of the key roles and junior members of the team, identifying opportunities that will provide more exposure to enhance their capabilities.
• Attend and present at exco subcommittees

What will make you successful as a Head of Strategic Insights:

• Able to deal well with ambiguity and new content across a broad range of topics, developing this into a compelling high quality narrative suitable for distribution to C-suite
• Excellent problem-solving and analytical skills
• Strong interpersonal skills with a demonstrable ability to engage up to C-suite
• Ability to simplify complex data and deliver insight concisely and quickly
• Extensive experience in the commercial, retail and/or aviation sector. Consultancy experience is desirable
• Articulate and good writing skills
• Experience of introducing and developing new analytical tools and techniques into a company
• Experience of basic forecasting and regression techniques is desirable
• Degree educated (numerate) or higher
• Excellent Excel, PowerPoint and Word skills

How to apply:

Please submit an up-to-date CV along with a cover letter, outlining relevant experience that makes you the ideal candidate for this role.

Equal Opportunities & Reasonable Adjustments:

MAG are a values led organisation and we are committed to providing equal opportunities in all areas of work and business. We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. At MAG we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

As an inclusive employer, MAG wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to get in touch with our Recruitment Team to inform us of any reasonable adjustments you might need to enable this to happen. You can contact the team by emailing HR.Recruitment@MAGAirports.com