With customers jetting in and out, the airport rarely stands still so we are looking for driven, dynamic individuals to join our friendly team! We have exciting Post Office Counter Assistant opportunities available in our busy store with a variety of shifts available.
We are currently looking for enthusiastic individuals, with strong communication skills and a passion for delivering exceptional customer service to join our new Post Office opening within our WHSmith Heathrow T5 Store
If you enjoy working in a busy environment where no two days are the same, and the customer is at the heart of everything you do, then this is a fantastic opportunity for you!
What does this role entail?
Keeping the customer at the heart of everything, you will work proactively towards both individual and store targets by completing all transactions in an accurate and timely manner, whilst demonstrating your excellent product knowledge to customers on key promotions and offers. You will ensure you maximise all selling opportunities to really drive the sales for the Post Office.
You will be on hand to answer any customer queries but also, ensuring all administration is completed effectively and adhering to security measures at all times will play a key part in your role.
Along with previous customer service experience, you will have strong communication skills and a high level of numeracy. Exceptional accuracy and attention to detail will ensure you can be a successful Counter Assistant, as will your level of initiative to identify those important selling opportunities. A confident nature, with a positive outlook will ensure you can converse with a diverse customer base and cross sell the brilliant products and promotions the Post Office has to offer.
Successful candidates for this role will need to provide five years continuous referencing and consent to undertake a criminal record check.
We are currently looking for enthusiastic individuals, with strong communication skills and a passion for delivering exceptional customer service to join our new Post Office opening within our WHSmith Heathrow T5 Store
If you enjoy working in a busy environment where no two days are the same, and the customer is at the heart of everything you do, then this is a fantastic opportunity for you!
What does this role entail?
Keeping the customer at the heart of everything, you will work proactively towards both individual and store targets by completing all transactions in an accurate and timely manner, whilst demonstrating your excellent product knowledge to customers on key promotions and offers. You will ensure you maximise all selling opportunities to really drive the sales for the Post Office.
You will be on hand to answer any customer queries but also, ensuring all administration is completed effectively and adhering to security measures at all times will play a key part in your role.
Along with previous customer service experience, you will have strong communication skills and a high level of numeracy. Exceptional accuracy and attention to detail will ensure you can be a successful Counter Assistant, as will your level of initiative to identify those important selling opportunities. A confident nature, with a positive outlook will ensure you can converse with a diverse customer base and cross sell the brilliant products and promotions the Post Office has to offer.
Successful candidates for this role will need to provide five years continuous referencing and consent to undertake a criminal record check.
Shift Pattern
Weekdays - Days (Between 6am - 6pm)
Hours / Week
39
Full Time / Part Time
Full Time
Salary Up To
10
County
Greater London
Country
UK
Post Code
TW6 2GA
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