Recruitment Assistant Job at NHS Professionals
Would you like the opportunity to work in a professional, fast-paced, dynamic organisation and be part of workforce recruitment programmes to support the NHS, making a significant difference in putting people in places to care?
We are looking for an exceptional Recruitment Assistant who is highly organised and enjoys administration to join our busy team. This is a brilliant opportunity to embrace the world of recruitment and utilise your existing skills.
Role summary:
The role of the Recruitment Assistant is to support our Care Support Worker Development team. The successful candidate will manage a cohort of care support worker applicants through the applications process and be passionate about ensuring they are placed on wards, carrying out tasks to ensure a great candidate experience throughout.
Location: Hemel Hempstead
Skills/Responsibilities:
We recruit candidates to take part in a development programme and in turn train our candidates to become care support workers.
Key responsibilities:
- Manage the recruitment administration process on a day-to-day basis.
- Respond to all calls and requests professionally and proactively.
- Act as a resource, offering support and advice to the customer
- Respond to applicant queries professionally and proactively
- Liaise and develop relationships with the customer and external agencies
- Provide advice on the recruitment process to flexible and corporate staff
- Attend and contribute to meetings.
- Ensure appropriate lines of communication and working relationships are established and maintained with candidates and corporate staff.
- Deal with customer complaints ensuring a positive outcome
- Communicate customer needs and expectations to the Recruitment Manager
To be successful in this role you will:
- Bring experience working within administration or customer service, ideally in the recruitment sector
- Possess excellent communication skills (both verbal and written)
- Be able to work from our Hemel Hempstead office 3/4 days per week during probation and then moving to a hybrid working pattern of 2 days in the office and 3 days at home
- Be able to deal with a variety of stakeholders and have great communication skills
- Have excellent organisation skills and multitasking ability
- Have basic Excel skills
- Be a car driver and have access to a vehicle so as to be able to easily travel to client Hospital Trust sites as required
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 27 days per year, plus bank holidays
- Flexible Working – we offer a range of flexible working options that include working from home
- A commitment to talent management & development
- Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
- Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
- Life Assurance
- Group Income Protection
- Wellbeing Programme
- Employee Assistance Programme
- Employee Engagement & discounts platform
Our Commitment to You:
The Compelling Employee Journey is our people development initiative that ensures whatever your path through NHSP you have opportunities to feel empowered, engaged and excel in what you do.
Throughout your employment you will have access to our Institute of Learning (IoL) our blended learning platform providing with you with a wide range of blended learning solutions to personalise your Compelling Employee Journey, helping and supporting you to be the best you can be through learning, development and personal growth.
Our Candidate Promise:
We recognise that everyone is different and here at NHSP we want all of our employees to feel valued, appreciated and respected. Inclusivity is at the heart of our culture and we want our people to reach their full potential and enjoy their career with us. Our workforce diversity and experiences lead to innovation, collaboration and enables you to feel and be yourself. NHSP are committed to making reasonable adjustments to support your application process and your career with us.
We endeavour to respond to every application, however, occasionally due to the number of applications we receive we may close a vacancy early and it may take us longer than we would originally hope to get back to you. If you have not heard from us within 14 days, please assume that your application has been unsuccessful.
About Us:
NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.
We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.
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