This is an exciting opportunity to join our busy Regional Support Team in the North & East Region. We are a team of 3 providing vital support to our operational volunteers, lifeguards and staff from Burnham-on-Crouch in the South to Berwick-upon Tweed to the North. Our team is currently working from home with occasional travel to the Ipswich Regional base, this means that you will need to be self-motivated and be able to work from home (IT equipment is provided) or work from the Regional Base.

You’ll be proactive in your approach, able to adapt to conflicting priorities and feel comfortable working in a fast-paced environment whilst maintaining attention to detail.

We are looking for someone with strong customer service and clear and effective written communication skills, able to build rapport with volunteers and staff, with a good telephone manner.

As a Regional Lifesaving Support Coordinator you will:-

• Act as a regional point of contact for lifesaving volunteers and staff providing support and guidance
• Liaise with stations and lifeguards to order stores, equipment and PPE
• Liaise with suppliers and stakeholders to raise orders and process invoices
• Coordination of crew cover & payments to help maintain operational service
• Coordinate travel, accommodation and maintain regional data using MS Excel
• Support in the planning and coordination of regional conferences, meetings and events.

Knowledge of MS Outlook, Word, Excel and Microsoft AX is an advantage, although full training can be given.

Safeguarding

The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.