About us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the role

We are looking for a proactive, energetic and enthusiastic Team Manager who will be working at both of our Zoom sites in Leyton and Canning Town in London. You would be responsible for managing the site operations in an efficient and professional manner ensuring all targets are met without loss in performance to the business within the site management structure. As a Zoom Team Manager you will lead the daily running of site operations with responsibilities relating to all aspects of site safety, colleague performance, quality of service, delivering operational targets within the agreed budget. You will report to the Operations Manager and may be required to deputise in their absence.

The successful candidate will be required to work both day and night shift (night shift premium will be applied to any night shifts worked) 48 hours per week, any 4 in 7 weekly working pattern

About you

The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and Lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values.

You will also ensure KPIs are a vital focus across your site, including labour turnover, absence rates and engagement scores. You will also foster our Diversity and Inclusion journey by empowering people and by respecting and appreciating what makes them different and Help improve the health, safety and wellbeing of your team by actively promoting our wellbeing strategy and associated initiatives.

You will continuously encourage self-improvement, training and development of your teams to support succession planning and aim to drive and develop initiatives that encourage site-wide engagement and enhance morale.

Experience in conducting formal meetings, understanding and applying the relevant policies appropriately is desired and you will also liaise with Resource Planning Department to ensure there are sufficient and correct employee resources at all times, as well as being proactive with recruitment so that future employee needs are meet.

What do I get in return?

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. Private healthcare; Car salary sacrifice and Cycle to Work schemes; A range of amazing benefits, including Free Shares and Life Assurance; 15% off your Ocado.com shopping; Company shop offering discounts of up to 70% on groceries from leading brands and major retailers; Exclusive travel, retail and leisure discounts nationwide; 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete); Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme

We’re in it together, we are proud of what we do, we can be even better

Ocado is an equal opportunities employer and it takes its obligations under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, trade union membership or offending background, or the fact that they are a part-time worker or a fixed-term employee. Our employees and applicants for employment shall not be disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.