Our client is a well-established global service provider to the Freight forwarding, express and international parcels, and warehousing and logistics industry
The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.
We are now looking for a Business Improvement Executive based in Colnbrook. This is a very exciting and growing part of the business with dynamic and forward-thinking people in the team.

Main Duties and Responsibilities:

Manage, maintain, and support the companys various systems serving the region of UK, Europe, and North America including:
Carrier Management System
Backend processes setups
Customer integrations
Carrier integrations
UK customs system integration
E-commerce plugins
warehouse automation systems (where applicable)
logistics picking solutions

You will liaise with the organisations operations, customer service, accounting, and sales departments to provide guidance, training, and support on the different systems and solutions including:
Express and freight operations systems
Returns portals
External carrier systems and applications used by the various teams
Identify current process change requirements and new processes and communicate with the IT development team to implement those changes on the selected systems. Perform the needed testing to ensure the requirements have been met, and the process is functioning in the correct manner, and communicate the results with the business owners.
Directly manage relationships with existing and potential new customers and provide support with the solutions and data integrations
Utilize lean six sigma tools to study current processes, and initiate and manage the needed change throughout the supply chain to improve process efficiencies
Keep track of maintenance visits and spare parts orders and liaise with accounting department to order missing parts.
Conduct quality audits set up by the corporate team and prepare an action plan and liaise with the concerned team to implement and improve the current process performance

Experience required
Bachelors degree in industrial engineering, project management, business information systems or equivalent.
Basic knowledge in:
Application Programming Interface (API) and related applications (SoapUI or similar)
Electronic data interchange (EDI) and FTP/SFTP connection setups
Ability to interpret basics in programming languages including VB.net, and HTML
Advanced knowledge in Logistics and supply chain operational procedures
Knowledge in Lean six sigma tools and techniques including project management and process flowcharts

With Preferred Qualifications:
Masters degree in business administration (or equivalent) - Preferred
Certification in Lean Six sigma green belt or higher - Preferred
Knowledge of Arabic Language - Preferred

Benefits

Salary - up to £42K depending on experience
Hours Monday Friday 9am 5:30pm
Pension

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