Collections Assistant Job at National Trust

National Trust Isleworth TW7

We protect everything from bats to buildings to beaches – and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It’s no small task. In fact, it’s a big team effort and it’s why our Collections Assistant are so important.

Please note that the salary advertised is inclusive of an additional outer London weighting allowance of £3,003 per annum.

Interviews will be held on the 22nd of May.


What it's like to work here:Osterley Park and House is one of the most intact Robert Adam designed houses in the country and enjoys a fantastic location just 20 minutes outside of London, so you can travel here by car or public transport. One of the last surviving country estates in London, Osterley Park and House is a vibrant attraction with a huge diversity of things to do. Our high turnaround of visitors means work is fast-paced, and as one of the National Trust’s Treasure Houses we are always looking for ways to improve to make our offer world-class.

Click here for more information about this location

What you'll be doing:As a Collections Assistant, reporting to the Senior Collections and House Officer, you’ll be working with a great conservation team in an incredible place, helping with the day-to-day cleaning and care of the collections. No detail will go unnoticed, and you’ll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear. You’ll keep accurate records too.

In this visitor facing role, we’d love you to talk to visitors about the work you’re doing, and the collections we have. You'll also be part of the wider team of employees and volunteers, helping to cover where necessary.

Please also read the full role profile, attached to this advert.


Who we're looking forWe'd love to hear from you, if this sounds like you;

  • Able to work as part of a team, but also can work on your own initiative
  • Well organised and adaptable
  • Customer focused with an understanding of the importance of great service
  • Well organised and able to organise own time effectively
  • Good communication skills, enabling strong relationships both internally and externally to be built and maintained

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice


Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (22.5 hrs pw)


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