Customer Service Advisor Job at Olleco

Olleco Wakefield

Wakefield

£22,660 (plus bonus) per annum. Plus Benefits including Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday increasing with service, Full-Time Position

A vibrant, world-class and innovative recycling and renewable energy company has a vacancy for a Customer Service Advisor on a permanent basis. The role is office based with the potential for hybrid working.

Olleco is the UK’s market leader for the collection and conversion of catering waste streams into renewable energy such as electricity, mains gas and biodiesel. We are also the UK’s leading supplier of vegetable oils for the catering industry.

We are recruiting a Customer Service Advisor to join us at an exciting time in our journey. If successful, you’ll be joining a friendly, focused, supportive and professional team. This is a permanent position where the successful candidate will become part of the success of a company which is making a real difference to the UK’s circular economy and to the fight to reduce the impact of global climate change.

As a Customer Service Advisor, you’ll help to deliver a high-quality service to customers and ensure orders are processed in-line with delivery schedules. Your other duties will include:

  • Customer service - dealing with additional delivery requests, the resolution of service issues and requests for information
  • Consistently delivering customer service excellence
  • Pass new leads onto the telesales team and work together to ensure new customers have a fantastic experience
  • Administrative work necessary for the role
  • Working Mon – Fri, 40 hours per week with shifts starting and finishing between 08:00 and 18:00
You will need:
  • Proven experience in a call centre environment preferred
  • Experience of customer services
  • Ability to work in a busy sales environment
  • Some experience of IT systems
  • Good telephone and communication abilities
  • GCSEs in English and Maths at grade C / 4 or equivalent
  • The ability to manage changing and conflicting priorities
  • Good negotiating skills and strong customer focus
  • The ability to understand and follow set processes
  • Be available to spend the first week in an office for training
Customer service, call centre, retail, or catering experience could help your application but above all, we’re looking for an intelligent and enthusiastic individual with a willingness to learn, work hard and progress in a fast-developing and innovative renewable energy company with an exciting future.

So, if you’re looking to develop a rewarding career as a Customer Service Advisor, please apply via the button shown.

Other organisations may call this role Customer Service Executive, Customer Service Assistant, Customer Service Rep, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, or Customer Service Administrator.


Please Note :
siennaramirez.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, siennaramirez.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.