Customer Service Remote Job at Page Personnel - UK
Page Personnel - UK Newcastle upon Tyne
£25,000 - £27,000 a year
- Working in a global organisation
- Remote working
About Our Client
My client are a global organisation who offer a hugely supportive working environment for all staff members. They provide full training and offer excellent career progression up to senior management level. You will need to have 2 - 3 years experience working in a call centre role.
Job Description
- Managing a high number of inbound calls
- Recording all correspondents on the CRM system in a accurate manner
- Provide an excellent standard of customer service
- Organise confirmations for medical appointments
- Process payments
- Operate in accordance with FCA regulations
The Successful Applicant
- Excellent communication skills
- Organised with the ability to multi task
- Accurate with good attention to detail
- Ability to work well under pressure
- Flexible to work 24 hour shift pattern (will include days/evenings/nights/weekends)
- Must have a landline to take incoming calls
What's on Offer
- Full training
- Career progression
- Overtime rates
- Supportive working culture
- Vouchers and discounts for high street and online retailers
- Access to a range of discounts on company products
You will also benefit from:
- Company bonus scheme
- Private Medical Cover
- Competitive annual leave
- Annual Flu vaccination
- Annual Eye Care vouchers
- Discounted Travel Insurance
- Roadside Assistance free after 6 months' probation
- Corporate Social Responsibility
- Interest free season ticket loan after probation
Contact
Charles Wilkinson
Quote job ref
JN-112022-5848900
Phone number
+44 193 226 4085
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