This position is for a FTC of 12 Months

Optivo is a growing organisation. We‘re preparing for our forthcoming merger with Southern Housing Group which will take place in the coming weeks. We’ll then be delivering services to 77,000 homes.

A wonderful opportunity has arisen to join our ranks and be part of our exciting new future. If you’ve experience of grounds maintenance, cleaning and environmental improvements, combined with people management and great communication skills, join us as an Estate Services Manager on a 12 Month fixed term basis.

Working across Kent & Sussex, both on site and in the office, you'll ensure the estate service standards are met, providing effective contract management and maintenance. You’ll also feed into developing our services.

You'll manage a team of operatives delivering a void service, minor repairs and project work. Alongside you’ll ensure our Cleaning Supervisors are equipped and supported to provide an exceptional service.

We have a wonderful one team ethos so this means helping out on site, alongside colleagues, when needed.

The Purpose of this role

• To ensure the designated health and safety and monthly inspection programmes for communal areas on estates and street properties are carried out. Ensuring compliance recording and action of identified risks. Minimising risk to Optivo.
• To ensure the efficient and effective delivery of services relating to externally delivered contracts including grounds maintenance, improvement programs, cleaning of all communal areas for both estates and street properties.
• To assist the Head of Estate Services in the procurement and undertaking projects of individual schemes, ensuring compliance with agreed time frames, budgets and ensuring Value for Money.
• To manage the team’s daily programs of work. Encouraging, motivating, and supporting the daily needs of the service. Allocate, direct, and monitor the team.
• Creating a team spirit, giving recognition for a job well done, achieving strategic/team plans. Making sure all accountable staff objectives are meet in line with the KPI`s set & delivering excellent services.
• Ensure all EST repairs are raised through the 1st Touch device, or another are monitored and completed within the agreed Optivo timescales.
• To manage complaints through the complaints process with the EST RLO, including receiving, taking ownership, providing written responses, attending hearings as required.

What you'll need

• You'll be a great communicator and able to engage clearly and effectively with colleagues, customers, and team members.
• You'll have good experience of grounds maintenance a, cleaning contracts and environmental improvements
• Be able to organise and prioritise workloads across teams.
• Work well under pressure and be able to take a methodical and focused approach to getting the job done.

Closing date for applications: Tuesday 27th December 2022 at 23:59

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Depending on the number of applicants we receive we may interview before the advert closing date.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.