The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel.

We have an opportunity for a Food and Beverage Supervisor to join our growing team

It’s an extremely exciting time to get on board. We are a locally owned, boutique 4* hotel where your personality and originality will have a chance to shine!

Creating exceptional experiences is our goal and we aim to empower our staff to fulfil this for every guest.

The Supervisor will be responsible for assisting in the management of the Food & Beverage operation within the Greyhound bar and Gallery restaurant.

Alongside their supervision duties within this area, they will also be expected to undertake Duty Management shifts and there will be some cross-over required in Conference & Banqueting.

Main Responsibilities:

• Supervision of the Bars operation and team, working closely with the kitchen to deliver a consistently high-quality product and service across an all day bar operation.
• Continuously develop and review your training plans, identify and coordinate staff training needs, coach and mentor staff, and assist in the training of staff including menu and wine demonstrations and tastings. Proactively test their knowledge in these areas on a daily basis including signing off of appropriate training records
• Ensure daily team briefings and proactive communication with the team
• Overseeing the hotel operations as Duty Manager when required
• To assist the F&B Manager with developing SOP’s for the department and ensuring they are trained and followed within the team
• To be aware of the hotel food & beverage budget and targets and to assist management in achieving these
• To co-ordinate with the sales & marketing team to run appropriate promotions for social media, assist with collateral for effective selling and attend meetings to drive departmental revenue
• Ensure purchase order and stock control systems are followed to provide timely delivery of stock within department
• To be responsible for departmental incentives
• Complaint management when required
• Proactively benchmark the department within the wider industry and assist in developing the department in line with or ahead of competitors
• Assist with the recruitment, induction and training of new employees in the department
• Assist with the departmental compliance of H&S, manual handling, lateness, sickness and fire
• Ensure effective communication and team work between all staff and departments which allows a harmonious and positive culture with a free flow of information and advice
• Perform related duties and specific projects as assigned by the General Manager to contribute to overall Company aims
• Provide other relief or back-up duties as needed at the hotel to ensure the optimum operation of the property

Benefits

As an award winning, family owned hotel, we offer our staff the chance to become “part of the family!” Your employee benefits will include:

• Internal growth and development opportunities

• 28 days holiday for full time staff

• Departmental incentives

• Free parking

• Discounted friends and family rates

• Seasonal staff parties

What you will need

Required criteria

• Do you have the Right to Live and Work in the UK
• At least 1 year’s previous experience in a similar role
• A good level of written and spoken English is essential
• A positive and friendly attitude
• Ability to work well under pressure in a fast-paced environment

Desired criteria

• Previous experience in a similar role is preferred

The Malone Hotel

A warm welcome to The Malone, Northern Ireland’s finest, four-star boutique hotel, just minutes from the bustling heart of Belfast city centre. We think you’ll love the tradition, tranquillity, elegance and warmth of our Victorian townhouse hotel, set in the leafy avenues of the Queen's Quarter and opening on to Belfast’s Lisburn Road, lined with fashionable and unique boutique shops.

Our benefits

We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training. Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.