Do you have a passion for social housing and ensuring our customers get the service they deserve?

Your next role

We are looking for an experienced and committed individual to help shape our improvement journey to becoming a high performing social landlord.

Reporting to the Director of Housing, you will lead a busy and diverse housing transformation programme, contributing towards giving our tenants the best possible chance to thrive, not just in their tenancy but also in their neighbourhoods. This post will also work across key Council Service Areas to drive shared corporate improvements.
This is a diverse service area covering both statutory housing services (homelessness) as well as services to approximately 10,300 council tenancies which include general purpose and supported housing, sheltered housing and a community alarm service (Homeline). The team also delivers services to our gypsy and traveller site.

To be successful in this role, you will need to be creative and innovative, able to work effectively with senior managers responsible for their portfolio of responsibilities and with relevant partner agencies as well as having excellent negotiation and communication skills.
You will have experience of working under pressure at a senior level and demonstrate a strong track record in service transformation.

Detailed knowledge of social housing landlord and tenant law and a relevant professional qualification is preferred.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.

Your next steps

Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

If you wish to discuss these roles please contact Michael Ash, Director of Housing, email mash@swindon.gov.uk