A wonderful opportunity to make a difference to people’s lives.

Transform`s Reigate Team specialises in providing excellent housing and support services to over 200 adults with a range of support needs including people with mental health issues, people with a history of offending and or homelessness, people with a history of and recovering from substance dependency issues, people with learning disabilities and young people and young parents. You would be joining an established, passionate and committed team.

As one of our Housing & Support Officers, the main purpose of your role will be to support and empower individuals by providing one to one support which encourages their personal development, whilst effectively managing risk, and assisting them to achieve their goals and live as independently as possible. Reflecting our values of respect, empowerment, responsibility and excellence in everything you do, you will be working as part of a team to provide clients with high-quality housing and support services.

You will carry out housing management activities such as rent collection, tenancy enforcement, reporting maintenance issues, and undertaking health and safety checks, ensuring a firm but empathetic approach is taken to support clients to maintain their tenancies.

Have you got six months’ experience of working with homeless people, people with a history of offending, people recovering from alcohol and drug dependency, young people, people with mental health issues? Knowledge and understanding of the benefits system is required, and experience of supported housing would also be an advantage.

You will need to be a professional and confident communicator, understanding of client consultation able to communicate effectively in person, by phone, or in writing with a wide range of people; having the ability also to keep the financial records required for monitoring the collection of weekly charges, arrears, petty cash etc.

You will have an understanding of, and commitment to, client consultation thus supporting clients to shape and influence the services provided to them, including the development and review of their individual support plans.

You will be able to assess risk, and to empower clients to take informed and appropriate risks while reducing any which could limit their independence. An understanding of safeguarding issues and a commitment to protect all adults and children using or visiting our services is also required.

Administrative skills and the ability to produce accurate and relevant work is essential, which in turn will require you to have a good level of IT skills, especially (MS Office) Word and Outlook.

You must have a full, valid driving licence that will permit your use of manual pool vehicles, as well as the use of your own car for work purposes. You will have the ability to work outside of normal working hours, and to undertake on call duties.

Enhanced DBS clearance will also be required.

We review CV’s when we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

We have a number of opportunities across our footprint, please look at our webpage for other locations.