Receptionist Job at Primary Care Careers
About the Role
Mayflower Medical Centre are seeking a receptionist to further support and strengthen their team within this busy practice. This is an excellent opportunity for you to support the local community.
This is a full time role with the hours as follows:
Tuesday - 0800-1800
Wednesday - 0800-1800
Thursday - 1000-2030
Friday - 0800-1830
In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact
We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:
- Previous medical or healthcare receptionist experience is desirable;
- Excellent communication skills, with a clear and polite telephone manner;
- Able to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confident to work as part of a team and be able to think on your feet, independently;
- Strong IT and administration skills.
About Us
Mayflower Medical Centre is in Harwich, a coastal town with a vibrant community. It is the home of a diverse population with significant health needs and health inequalities. Working with our residents is extremely satisfying and provides a sense of purpose.
Manningtree is a nearby village which offers a variety of housing, excellent schools and beautiful countryside. The city of Colchester is a 30 minute drive with 2 of the top secondary schools in the country, and Wivenhoe, home to the University of Essex, is 25 minutes by car.
For further information please contact:
f.gardner@nhs.net
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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