Position Snapshot
Business Area: Nespresso
Senior Learning & Development Specialist
Gatwick – hybrid working with regular travel across the UK&I
Salary: £45k – £50k depending on experience + potential bonus + fantastic benefits

This is a full-time permanent opportunity, but we are always open to discussing individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like for you.

Position Summary

The Nespresso Learning & Development Team are recruiting for an experienced L&D Specialist to join them. In this fantastic role, you will be an ambassador for Learning & Development within Nespresso, creating and delivering a wide variety of development content. As an individual you will be an advocate for contributing to a thriving learning culture, passionate about developing people, with a strong background in creating, delivering and evaluating learning solutions.

A little bit about us
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers' own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines.

From sourcing through to recycling, sustainability is at the core of Nespresso’s business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality™ Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain.

With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI – a certified B Corp™ – operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit www.nespresso.com.

A day in the life of a Senior L&D Specialist …

As an L&D Specialist at Nespresso, your role will include:

Needs Planning & Development

• Mapping needs analysis against business requirements as well as identifying learning opportunities
• Confidently engaging key stakeholders in analysis and development stage
• Working with a variety of audiences - from cross functional sessions to department specific learning paths
• Using a wide range of analysis and engagement techniques such as focus groups, questionnaires
• Working with the Nespresso brand at the forefront of needs planning
• Taking into account all learning styles, psychometric profiling and business context in brief and content creation
• Thinking strategically about learning pathways and the role development plays in the Nespresso business as a whole
• Types of Content You Will Produce: Proposals based on thorough training needs analysis, focused on management induction, psychometric profiling and transferrable skills/internal progression across all channels

Content Design & Launch

• Creating all tools necessary to deliver an effective and inspiring learning solution
• Engaging stakeholders throughout design and launch
• Creating a variety of learning solutions that best support need, such as digital, learnings, webinars, handouts
• Ensuring content is suitable for the method of delivery, whether virtual or in person
• Working in an agile, business focused way to adapt content if method of delivery changes
• Types of Content You Will Produce: Webinars, gamefication, app, powerpoints, videos, handouts, activities, train the trainer tools
  

Content Delivery & Evaluation

• Delivering content to direct audience and train trainers in an engaging and inspiring format
• Engaging stakeholders in delivery on train the trainer and support in their development as necessary
• Evaluating the training effectiveness using a variety of evaluation tools, including Kirkpatrick, depending on learning and business objective
• Ensuring that learning is embedded through a variety of methods, such as follow up focus groups, questionnaires, interviewers with stakeholders, assessing any change in business metrics
• Providing feedback and further support if needed
• Types of Content You Will Produce: Reactionary evaluations, behavioural change evaluations, proposals based on outcomes KPI and data to support completion and effectiveness
  

What will make you successful?

The successful candidate will be a well-rounded L&D Specialist who has experience of training needs analysis, content creation and curation, delivering content for management level all the way through to evaluation and recommendation. You will be confident in delivering external course content (for example psychometric profiling workshops) and will show initiative when delivering learning solutions to adapt sessions according to learning and engagement of the group. You will be able to work independently with the ability to engage a team and stakeholders. You will also have:

• A good understanding of Adobe Suite software relevant (Photoshop, InDesign, Acrobat Pro)
• Good understanding of PowerPoint
• Working knowledge of learning models - Honey & Mumford, VAK, Kirkpatrick and effectively able to utilise in all areas of learning cycle
• Ability to work on multiple projects at a time, and effectively prioritise time
• Confident and engaging delivery style, both in person and in front of camera
• Ability to assess learning and engagement within a session and adapt accordingly
• Attention to detail and good time-management skills
• Desire to continually improve professional L&D knowledge to ensure strong context and understanding when delivering content
  

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

Job advert closing date is 06/01/2023

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

Right to work in the UK
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.