Housing Assistant

About the role…
Humankind has ambitious plans which include the further growth and development of our housing offer, and we currently have a fabulous opportunity for a Housing Assistant to join our hard-working, dynamic, and committed housing team. This is a part time role based in Barnsley for 16 hours per week.

You will bring with you a passion for providing good quality homes, excellent customer service, intensive housing management and tenancy sustainment services to people who struggle to secure and retain a home from other sources who may have a range of complex health and social care support needs.

This role will require you to carry out a range of comprehensive and pragmatic housing management activities centred around tenancy start-up, closure, and resettlement. Dealing with rent arrears, void and income management, anti-social behaviour and enhanced housing management activities that support people to sustain their tenancy. You will also ensure properties are of a high standard, undertake regular inspections and report repairs and maintenance requirements in a timely manner to ensure properties remain safe and well maintained for our tenants in line with Humankind Housing’s policies, procedures, and legal requirements.

We will require you to work flexibly to suit the needs of our housing provision and tenants however the good news is you will also have a degree of flexibility of either working from home or from one of our offices. Humankind understands the importance of having a work-life balance and not missing out on those events in your life that really matter whether it’s your child’s sports day or school play, something you want to attend with a partner or even just having your boiler serviced, you would have the flexibility to do these things.

Please click here to review the full job description.

Interviews for this role are expected to take place on Monday 16th January 2022.

Who are we…
Humankind is one of England’s most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.

We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done.

What can Humankind offer you…
Humankind is an equal opportunities employer
If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential.

We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at people.recruitment@humankindcharity.org.uk