People Solutions are seeking a collaborative and enthusiastic Customer Service Advisors to join our inclusive and friendly team in Eurocentral to work for an exciting well known supermarket. With full time positions as well as part time customer service role offers a competitive salary and a clear career path and development opportunities as you deliver amazing customer experience for our client.

Putting customers first is the key priority here treating every day with a can do attitude!

Due to the growth of the business our client is looking to take on Customer Service team members on a full-time basis.

Day to Day Duties

• Delivering excellent customer service
• Answering and resolving enquiries, requests and complaints via phone, email and live webchat
• Processing incoming email and post
• Manage customer expectations effectively and resolve issues
• Investigating customer enquiries and providing feedback
• Liaising with internal departments across the business
• Ad hoc tasks as required by Management
• Potential opportunity to progress into responding on social media platforms and live webchat

Essential Skills

Strong communication skills both written and verbal.
Strong attention to detail and aiming for excellence in delivery to customers.
Ability to manage and coordinate changing priorities, have high standards and be capable of multi-tasking.
Ability to demonstrate strong communication skills and liaise with all members of the business including senior managers and directors.
Ability to be flexible with work duties and hours as required by the team and business.

Desirable Experience
Previous Call Centre Experience working within a busy environment would be advantageous.

We'd love for you to apply for this Customer Service Advisor position, so please get in touch with People Solutions today. We look forward to hearing from you!

What training is provided?
Training will be provided for this position on site.

Contact us
Apply today by clicking below or giving our team a call on 0141 301 2177

Job Types: Full-time, Part-time, Temp to perm
Part-time hours: 40 per week

Salary: From £11.00 per hour

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Holytown: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 04/11/2022

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