We are currently looking for an enthusiastic and committed Receptionist to join the Customer Services Team 3 days per week. The postholder will work as an effective team member to present a welcoming and professional front line service to students, enquirers and visitors to the college.

The postholder will be responsible for college visitor management systems and processes to ensure safeguarding and visitor safety. They will give initial course and college information to visitors who require it, referring customers to specialist teams where appropriate.

The postholder will administer email accounts, answer telephone calls and transfer appropriately and professionally to colleagues. Where colleagues are not available to take calls, support the caller as effectively as possible, to include taking and passing on messages, sourcing and providing information to meet the caller’s request. The postholder will ensure the front of house is clean and tidy, with up-to-date promotional literature at all times.

Flexibility is essential within this role and regular evening work will be required.

Closing date: 5th January 2023

Interviews will take place week commencing: 9th January 2023

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

For further information contact Human Resources on 020 7510 7712. E-mail: recruitment@ncclondon.ac.uk

New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £105m, 20,000 students and 1900 staff it is one of the strongest and most influential further education organisations in the country.

Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high profile organisations which all prepare students for progression to higher education or successful careers.

East London is dynamic, innovative and entrepreneurial. As we develop our longer term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an ‘Enhanced’ DBS (formerly CRB) check, along with a Children’s Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.

New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.