Role Category - the way you'll work:

This role is categorised as a roam role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This means that you could start and finish your day in different places depending on what you need to do, so we’ll support you working from a variety of locations.

The Role & The Person:

Supporting Young Families in Gilesgate, School View.

At our and School View scheme, Gilesgate, we provide accommodation and support for expectant young parents and young parents with families aged 16-25. Our flats are two bedroom, furnished with access to our communal lounge, kitchen and laundry.

School View consists of two members of staff working on a three-week rolling rota basis. The schemes are staffed 7 days a week, but not 24 hours.

We are looking to recruit an individual who has skills of supporting vulnerable client groups, knowledge of ensuring families are Safeguarded and have the ability to empower clients to achieve positive outcomes.

The successful candidate will also require a good understanding of risk management and demonstrate good resilience in challenging situations.

The role also includes an element of supporting complex families, in their own home, on an outreach basis across County Durham. Therefore, a driving licence and access to your own vehicle is essential.

The successful candidate must have the ability to work as part of a team to achieve the outcomes set out by the commissioning bodies, whilst also demonstrating a Team Thirteen approach to customer service delivery.

A minimum of NVQ level 3 or equivalent or demonstrable experience is a requirement of the job role.

Previous experience of working with and supporting vulnerable young adults and the ability to understand support plans, risk assessments, safeguarding policies and procedures are essential.

Please visit the links below for further information:

Young parents, School View in Durham - Thirteen (thirteengroup.co.uk)

The future is exciting, and we only want the best to be part of it.

At Thirteen we're about homes and so much more.....

At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.

And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.

Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.

We’re the largest housing association in the North East and among the biggest 25 nationally. Today we own and manage 34,000 properties in the North East and Yorkshire region, 30,000 of them in the Tees Valley. Thirteen is still an organisation that’s local at its heart - and although our work is largely in the Tees Valley, we welcome applications from further afield because our ways of working mean we can often be flexible about where our colleagues are based.

Our skilled colleagues and board directors work tirelessly to support 70,000 tenants and customers, bringing a breadth of experience and a can-do attitude to ensure a high-quality customer experience. We welcome applications from people of all backgrounds to join our committed team.

So come and be part of making a difference. Great days for everyone are made at Thirteen.

Are you up for the challenge of bringing our vision to life and having great days at work?

There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen by clicking the attachment below.

If you’d like to talk more about the role please contact Amy Robinson, Care and Support Team Leader for an informal discussion. Amy can be contacted on 01388 600177.

Thirteen have an Employability service that can support Thirteen tenants and the wider community. If you would like support with your application, please call 01642 947840 or 07425 756555. Alternatively you can email employability@thirteengroup.co.uk detailing the vacancy you are interested in. (Please note for some aspects of the service eligibility applies.)

NO RECRUITMENT AGENCIES PLEASE